Chatbot
AI Application AI REGULATION AI Strategy AI Technology AI Today & Tomorrow AI for Society BIG DATA CHATBOT CONVERSATIONAL AI CUSTOMER ENGAGEMENT PLATFORM CUSTOMER EXPERIENCE DATA ANALYSIS DATA AS A SERVICE DATA GOVERNANCE DATA MANAGEMENT DATA QUALITY DIGITAL HUMAN DIGITAL TRANSFORMATION EDGE AI ETHIC GDPR NATURAL LANGUAGE GENERATION (NLG) NATURAL LANGUAGE PROCESSING (NLP) NATURAL LANGUAGE UNDERSTANDING (NLU) ROBOTICS SAAS SOLUTION SEARCH ENGINE SECURITY SMART CITY SOFTWARE TRUST VIRTUAL ASSISTANT TRANSLATION/TRANSCRIPTIONStreamline your support process by combining AI and human interaction.
The SupWiz Chatbot initiates conversations, resolves enquiries and refers customers to relevant content in your knowledge base. If a human agent is needed, the Chatbot hands over the conversation to the right agent along with chat history and a suggested solution. Therefore, your customers need not repeat themselves.
CHATBOT ANALYTIC:
- SupWiz' Chatbot solution contains a variety of valuable analytics. Among other things, the analytics show:
How your Chatbot performs
How you can improve your Chatbot
What your customers chat about
How other areas of your business can be improved to create better service and support
